"You make more friends in two weeks by becoming a good listener than you can in two years trying to get people interested in you"

-Dale Carnegie

Frequently Asked Questions:

What can I expect from my first visit?

Donaldson & Guenther's goal is to first and foremost serve our patients with exceptional customized care. 

A new patient consultation appointment is the best way to discover if Donaldson & Guenther is the right dental practice for you.  We take the time to listen to your dental desires and address your concerns.  We do a thorough exam followed immediately by sitting down together and looking at the images of your smile and teeth, discussing findings from the exam and showing you what today's dentistry has to offer.  We respect that different people have different preferences and priorities, so we plan and organize your dental care with that in mind. Once we know what the short term and long term goals are, you will discuss your appointments and  financial arrangements with Ann in the front office.  She is an expert in dental benefit plans and at customizing arrangements so people can get the dentistry they desire. 

Some people know they are in great shape and just want a check up and cleaning as their first appointment. We do that. Others see us for a brief consultation about  implants, cosmetics, sleep apnea/snoring or as a second opinion.  We do that too.  We also see new patients to immediately address an urgent dental need.  

What are your office hours?

Donaldson & Guenther office hours:

Mon - Wed 7am - 12p,  1pm - 4pm

Thurs 7am -12p,  2pm - 4pm

Friday, Saturday, Sunday Closed

Can I print and bring the necessary paperwork in with me?

At this time, we mail you your registration forms due to copyright.  We are in the process of developing pdf or web based forms for you convenience.  So stay tuned. 

Do you offer assistance in payment for services?

 We will fully disclose the cost of your expected dental treatment.  We work very hard to avoid financial surprises for our patients, so we will contact insurances to determine what  your benefit level is.  In the end we will have a specific financial plan for you.  We are very knowledgeable in the many flexible spending, pre-tax accounts and work with you to ensure you receive your  full allotted benefit.

We accept all major credit cards for payment of services, Visa,Mastercard,Discover,American Express and Care Credit. Cash or checks are accepted. Minimum payment financing is available with credit approval. An optional vendor list available for financial lending options.  AND  Online payment coming soon!

What about pain and fear of dentistry?

We take your comfort seriously and we get excellent feedback from patients about how gentle we are with anesthetic and everything we do.  We use a variety of anesthetic and sedation techniques so patients are relaxed and comfortable during appointments. We cover them with appropriate medications whenever post treatment pain is a possibility or expected.  Look at patient comments about us on the web and elsewhere on this site. 

What are the basic prices and fees for services?

 We are convinced our patients receive world class quality of care at fees that are locally competitive. The  quality to cost value  from Donaldson & Guenther is very hard to beat.   Patients seek us out for excellence.  We have always used the finest materials and lab technicians and superb staff; so yes, our fees are a bit higher than the average practice.  Our patients come from a wide socioeconomic range. We see  students, teachers, cooks, nurses, technicians, skilled trades, professors, professionals, executives and artists.  The common factor, our patients tend to demand a high quality of care. 

Prior to treatment, we discuss all fees and make financial arrangements , so you are as comfortable with the costs and you are with the quality of care. 

What about teeth whitening?

At Donaldson & Guenther, you have several options for whitening your teeth.  We stock a professional version of Crest White Strips that is stronger and less expensive than the store. It work well for people with rather straight teeth of normal color ranges. We also can do custom bleaching with  thin soft mouth guard-like trays. We show you how to properly use bleaching gel in the trays at home over a 2-4 week period.  For people that want a big jump start to their whitening, we provide Zoom bleaching.    Once again, we have options to suit your specific needs. Call us for a cosmetic consultation.  734-971-3450