When patients come in to see us, they are not very excited. They have had only “ho hum” experiences with other dentists, always being told what they need with no options, like they were only a mouth not a whole person.
“Wow” is what I hear after their appointment with us. I am always honored and […]
I had a car accident 15 years ago and injured my front teeth. One tooth, in particular, was going to be lost. I had a root canal and two dental surgeries to buy some time but, eventually, loss was going to happen.
Well, this year it happened. I lost the tooth. I was terrified of losing […]
I recently cleaned the teeth of a patient I have known for years.
As he stood up he asked me, “How long have we been together?” I laughed, as this patient has been with me since I started practicing, 19 years ago.
“Quite a while.” I answered.
Through the years I have been privileged to know many […]
I feel fortunate working at Donaldson & Guenther. From the time I interviewed I knew things were different. The staff interviewed me, which I thought was pretty cool. “This doctor actually cares about the team’s opinions!” It makes sense if they’re the ones who have to work with me.
As a result, […]
Dr. Donaldson
Thanks for taking the time to get my crowns all squared away today. I know how easy it would have been to do an “ok” job. It is reassuring to me that when I come in to see you or any of your staff, I leave with the best possible job done! I […]
Dear Drs. Donaldson and Guenther and Staff,
Thank you so much for your patience, kindness and expertise. The confidence and professionalism of your group is eclipsed only by your warm and friendly personalities. Thank you for the gift of my nice smile!
Best Regards, J. Coughlin
You can read the case study on this patient!
Thanks for taking the time to get my crowns all squared away today (10/25/07) I know how easy it would have been to do an “ok” job. It is reasurring to me that when I come in to see you or your staff, I leave with the best job done. I wish I […]
Mary Weiss writes in a comment:
Dr. Kris; I just wanted you to know that when I moved to Sedona and went to a new dentist, he cataloged all the crowns in my mouth. When I saw the list, I had to add one they had not detected — my front incisor, that fractured and you […]
I have been seeing Dr. Donaldson and Hygienist, Mary Palawski for a number of years.
